Privacy Policy

Welcome to Timesmith.

Timesmith is a workforce attendance and time-tracking platform operated by Blacksmith ("Timesmith", "we", "our", or "us"). This Privacy Policy explains how we collect, use, process, store, and protect personal information when you use the Timesmith Website, Timesmith Console, Timesmith Mobile Application, and related services.

By using Timesmith, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to:

• The Timesmith Website
• The Timesmith Console
• The Timesmith Mobile Application
• Customer support interactions
• Subscription and billing activities
• Any related Timesmith services

Customer

A company, organization, or employer that subscribes to Timesmith.

Employee

An individual whose employer uses Timesmith to manage attendance, scheduling, and workforce operations.

Personal Data

Any information that identifies or can reasonably identify an individual.

Biometric Data

Information derived from biometric characteristics used for identity verification.

4.1 Information Provided by Customers

When a company registers for Timesmith, we may collect:

• Company name
• Industry or sector
• Country
• Time zone
• Contact person details
• Business email address
• Billing information
• Subscription details

4.2 Information About Employees

Customers may provide employee information including:

• Employee name
• Employee ID
• Email address
• Phone number
• Department
• Job title
• Assigned work locations
• Assigned shifts
• Attendance records

The Customer is responsible for ensuring that it has obtained all necessary permissions and legal bases required to submit employee information to Timesmith.

4.3 Location Information

Timesmith may collect location information from employee devices when attendance actions are performed.

Location information may include:

• GPS coordinates
• Timestamp
• Distance from approved work locations
• Geofence validation results

Location information is collected solely for attendance verification and workforce management purposes.

4.4 Biometric Verification Information

Timesmith may use biometric verification technologies to validate employee identity during attendance actions.

Depending on the implementation selected by the Customer, Timesmith may process:

• Face verification results
• Biometric matching results
• Identity verification status

Timesmith does not use biometric information for advertising, profiling, or marketing purposes.

4.5 Device Information

We may collect:

• Device type
• Operating system
• App version
• Device identifiers
• IP address
• Login activity
• Error logs

This information helps maintain platform security and performance.

4.6 Usage Information

We may collect information regarding:

• Attendance actions
• Login activity
• Feature usage
• Account settings
• Platform interactions

We use information to:

• Provide attendance and workforce management services
• Verify employee identity
• Validate attendance locations
• Process attendance events
• Manage subscriptions
• Deliver customer support
• Improve system performance
• Detect fraud and unauthorized activity
• Maintain security
• Comply with legal obligations

Depending on the applicable jurisdiction, we process information based on:

• Performance of contractual obligations
• Legitimate business interests
• Compliance with legal obligations
• Consent where required by law

Customers are responsible for ensuring they have a lawful basis for submitting employee data to Timesmith.

We do not sell personal information.

We may share information with:

Service Providers

Including providers of:

• Cloud hosting
• Data storage
• Email delivery
• Analytics services
• Customer support tools
• Security monitoring tools

Payment Providers

Subscription and payment information may be processed by third-party payment processors.

Timesmith does not store complete payment card information.

Legal Authorities

When required by law, regulation, court order, or governmental request.

Customer data remains the property of the Customer.

Timesmith processes customer data solely for the purpose of delivering the services requested by the Customer.

Customers may request export of their data subject to applicable contractual obligations and retention requirements.

We retain information only as long as reasonably necessary to:

• Provide services
• Maintain attendance records
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements

Retention periods may vary depending on applicable laws and customer agreements.

We implement reasonable administrative, technical, and organizational safeguards including:

• Encryption in transit
• Access controls
• Authentication mechanisms
• Monitoring and logging
• Secure infrastructure practices

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

Information may be processed and stored in countries other than the country where it was originally collected.

Where required, we implement appropriate safeguards for international data transfers.

Employees should understand that attendance information submitted through Timesmith is processed on behalf of their employer.

Questions regarding employment-related data should generally be directed to the employee's employer first.

Depending on applicable laws, individuals may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Request data portability

Requests may be subject to legal limitations and verification requirements.

The Timesmith Website may use cookies and similar technologies to:

• Remember preferences
• Analyze website usage
• Improve user experience
• Maintain session functionality

Users may manage cookie preferences through browser settings.

Timesmith is intended for business and workforce management purposes and is not directed toward children.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Material changes may be communicated through the Timesmith Website, Console, Mobile Application, email, or other appropriate channels.

Continued use of Timesmith after updates become effective constitutes acceptance of the updated Privacy Policy.

For questions regarding this Privacy Policy, please contact:

Blacksmith
Email: [PRIVACY EMAIL]
Website: [WEBSITE URL]
Address: [COMPANY ADDRESS]

In most circumstances:

• The Customer acts as the Data Controller for employee information.
• Timesmith acts as a Data Processor providing attendance and workforce management services on behalf of the Customer.

Timesmith will process employee information according to the Customer's instructions and applicable laws.